Terms & Policies
- Your order will ship within 1-2 business days of approved and cleared payment. Orders are processed in order of receipt and approved payment.
- All Domestic orders include free standard shipping.
- Your product will ship from our Warehouse in Ahmedabad, Gujarat.
- All prices and specifications are subject to change. Prices are final as of the time of order.
- All products are shipped through FedEx shipping. In case of shipping damage, the customer should contact us immediately, so we can promptly file a damage claim with the carrier and expedite a replacement. Any discrepancy, including wrong items or missing items, should be reported to us within 48 hours.
- You can request a cancellation within 24 hours of your order. Order cancellation after the time period will not be considered. On cancellation, the amount will be refunded within seven working days. Please note that any orders that do ship in the meantime will have to be rejected and/or returned to us. Any shipping charges incurred when returning the product will be the responsibility of the customer. Furthermore, if received, the box should remain unopened. Once we receive the returned order, the refund will be processed within 3 working days.
- If you receive a damaged item, you must contact us within 48 hours by calling us at +91-9504-9504-30, or by email at email@example.com with required proof. If you do not contact us within this time period, your damage claim may be denied by the carrier.
- If you are not completely satisfied with the product purchased from us, you may return it within 3 days of the delivery date for a refund (to your original form of payment only) if qualified (eligibility conditions listed below).
– We will either repair or replace defective products at no charge, using new or refurbished replacement parts are our discretion. Replacements may be different but functionally equivalent models. All shipping and handling are additional and non-refundable.
– Normally, all returns for refunds are subject to a restocking fee of 30%.
- Under no circumstances, we will issue refunds after 3 days of delivery.
- Each SwagWheel comes with a 6 months manufacturer warranty against mechanical defects. Warranty doesn't cover water damage.
- The warranty covers the original purchaser from any defects in material or workmanship under normal use for one year from the date of invoice. This warranty is only offered to the original purchaser of the product and is not transferable to a subsequent purchaser. SwagWheel will either repair or replace the product at no charge, using new or refurbished replacement parts at our discretion. This warranty does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship. These conditions may include but are not limited to, road hazards, accidents, and improper operation or maintenance.
- SwagWheel shall not be liable for special, incidental, consequential or punitive damages, including, without limitation, direct or indirect damages for personal injury, loss of goodwill, profits or revenue, loss of use this product or any associated equipment, cost of substitute equipment, downtime cost, or any other losses, or claims of any party dealing with buyers from such damages, resulting from the use of or inability to use this product or arising from breach of warranty or contract, negligence, or any other legal theory. In no event shall SwagWheel be liable for any incidental, indirect, special or consequential damages or liabilities (including but not limited to incidental or consequential damages for loss of time, inconvenience, loss of use of product, or any other consequential or incidental loss) in connection with the purchase, use, or operation of the product.
- SwagWheel is not liable for property damage, personal injury, or death. All express and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period set forth above.
- All prices and specifications are subject to change without notice. Prices are final as of the time of order. By purchasing from swagwheel.in, you acknowledge that you have read and agreed to all terms and conditions stated on swagwheel.in.
- Product images are for representation purposes only. Actual products may have slight cosmetic differences.